Text message terms
The agency · Account and schedule notifications
Program
The agency sends text messages to caregivers, job applicants, and clients or their family contacts who agreed to receive them. Messages are about your application, employment or care: interview and shift times, schedule changes, reminders about expiring certifications, training or policy deadlines, caregiver and client portal links, one-time sign-in codes, and notices that our office replied to you. We do not send marketing messages.
How you agree
By checking the optional text-message box on our online job application, or on a paper hiring or intake form, and giving us your mobile number. Agreeing is not required to apply, be hired or receive services.
Message frequency and cost
Message frequency varies with your schedule and activity. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Stop or get help
Reply STOP at any time to stop receiving text messages. You will get one message confirming you are unsubscribed. Reply START to subscribe again.
Reply HELP for help, or contact us at our main phone number or our office email.
Privacy
We do not sell or share your mobile number or consent with third parties for marketing. See our privacy policy.